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Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.

Data controller

Please contact us if you wish. The controller responsible for data processing is:

Sascha Syrzisko

Stock 21

47918 Tönisvorst

Tel: +49 2156 9142290

E-Mail: info@windowfilms-online.com

Analytics & Tracking

Google Analytics 4

We use the web analytics service Google Analytics by Google Ireland Limited on our website. Data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. This may include the collection of the following information: IP address, date and time of the page view, click path, information about the browser you use and the device you use, pages visited, referrer URL. The processing of your personal data is based on your consent pursuant to Art. 6 (1) (a) GDPR. You may withdraw your consent at any time.

Google Ads Conversion Tracking

We use the online advertising programme "Google Ads" on our website and, within this framework, conversion tracking. When you click on an advertisement placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have limited validity, do not contain any personal data and are therefore not used for personal identification.

Google Remarketing

We use the remarketing or "Similar Audiences" function of Google Ireland Limited on our website. The application serves the purpose of analysing visitor behaviour and visitor interests. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are likely to take into account previously viewed product and information areas.

Contact

Proactive contact by email

If you contact us proactively by email, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and respond to your contact request. If the contact serves the implementation of pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR based on our overriding legitimate interest in processing and responding to your request.

Contact form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of making contact. We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance and prevent the storage of cookies and the transmission of the data they contain.

Technically necessary cookies

Unless otherwise stated in the privacy policy, we only use these technically necessary cookies to make our offer more user-friendly, effective and secure. The use of cookies or comparable technologies is based on § 25 (2) TDDDG. The processing of your personal data is based on Art. 6 (1) (f) GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

Usercentrics (Consent Management)

We use the consent management tool Usercentrics by Usercentrics GmbH on our website. The tool allows you to grant consent for data processing via the website, in particular the setting of cookies, and to exercise your right of revocation for consent already granted. The data processing serves the purpose of obtaining and documenting required consent for data processing and thus complying with legal obligations.

Newsletter

We use your email address to send you information and offers by newsletter, provided you have expressly consented to this. Data processing serves exclusively the purpose of promotional communication. For this purpose, we process your email address and any other data you have voluntarily provided when subscribing to our newsletter. Processing is based on Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us.

Orders

When ordering, we collect and process your personal data only insofar as this is necessary for the fulfilment and processing of your order and the processing of your enquiries. The provision of data is required for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.

Your data may be passed on to shipping companies, dropshipping or fulfilment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the statutory requirements. The scope of data transmission is limited to a minimum.

Payment service providers

PayPal

We use the payment service PayPal by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR. All PayPal transactions are subject to the PayPal Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Plugins and other

Google Tag Manager

We use Google Tag Manager by Google Ireland Limited on our website. This application is used to manage JavaScript tags and HTML tags that are used for the implementation of tracking and analysis tools in particular. Google Tag Manager itself does not store any cookies and no personal data is processed through it.

Google reCAPTCHA

We use the reCAPTCHA service by Google Ireland Limited on our website. The query serves the purpose of distinguishing between input by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and used there.

Cloudflare

We use the Cloudflare CDN content delivery network by Cloudflare Inc. on our website. This is a supraregional network of servers in various data centres. Data processing serves the purpose of optimising the loading times of our website and thus making our offer more user-friendly.

YouTube

We use the function to embed YouTube videos by Google Ireland Limited on our website. The function displays videos stored on YouTube in an iFrame on the website. The "enhanced privacy mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information transmitted to YouTube.

Google Fonts

We use Google Fonts by Google Ireland Limited on our website. Data processing serves the purpose of uniform display of fonts on our website. To load the fonts, a connection to Google servers is established when the page is accessed.

Händlerbund Buyer Seal

The Buyer Seal logo of Händlerbund Management AG is integrated on our website. When you access our website, your browser automatically sends information to the server of Händlerbund Management AG. This information is temporarily stored in a server log file for 7 days.

Data subject rights

Duration of storage

After full contract processing, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial retention periods, and then deleted after the period has expired, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, data portability. In addition, you have a right to object to processing based on Art. 6 (1) (f) GDPR pursuant to Art. 21 (1) GDPR, as well as to processing for the purpose of direct marketing.

Right to lodge a complaint

You have the right to lodge a complaint with the supervisory authority pursuant to Art. 77 GDPR if you believe that the processing of your personal data is not lawful.

Right to object

If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. After the objection, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing.

Server log files

You can visit our website without providing any personal information.

Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider.

Processing is based on Art. 6 (1) (f) GDPR based on our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Shipping status

We pass on your email address to the transport company as part of contract processing, provided you have expressly consented to this in the ordering process. The transfer serves the purpose of informing you by email about the shipping status. Processing is based on Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time by notifying us or the transport company.

Last updated: 22.10.2024